24-Hour Emergency Plumber in Tallinn and Harju County

24-Hour Emergency Plumber in Tallinn and Harju County — Toru SOS OÜ

The Toru SOS OÜ emergency crew is on call 24 hours a day, 7 days a week. A burst pipe, a snapped tap, a flooded kitchen or bathroom, no heating in the middle of winter — call us and a technician will be with you within 30–60 minutes.

What is an emergency plumbing service?

An emergency plumbing service means fast, professional help in situations that have arisen suddenly and need solving right away. This isn't routine planned maintenance — it's a crisis that can damage your property, your neighbours' flat and the building's shared systems. Every minute counts: the sooner a technician arrives, the smaller the final damage.

The Toru SOS OÜ emergency crew is available around the clock, including weekends and public holidays. We keep several technicians free across Tallinn at any given time, which lets us respond as quickly as possible. Our vans carry all the tools, spare parts and shut-off fittings needed to fix most problems in a single visit.

Alongside the physical repair, we give you a free phone consultation straight away — what to do before the technician arrives, how to shut off the main water valve, how to avoid electric shock, and how to limit the spread of damage. This alone can save you from a much bigger problem.

When should you call an emergency plumber?

An emergency callout is justified in any situation that threatens your property or your health. Below are the most common reasons clients call us. If you're unsure whether it counts as an emergency — call anyway. It's better to check than to regret it later.

  • A water pipe has burst and water is coming into the flat
  • The bathroom or kitchen is flooded
  • The drain is blocked and sewage is backing up
  • The boiler is leaking or not working
  • The heating isn't working in winter and the flat is cold
  • The toilet has come loose or is leaking onto the floor
  • A tap has broken and the water won't shut off
  • You smell gas or suspect a gas leak
  • The pipes have frozen and there's no water in the flat
  • Water is coming through the ceiling from the flat upstairs

What to do before the technician arrives

The first and most important step in any emergency is to shut off the main water valve. Every flat and house has a main stopcock that cuts off the entire water supply. It's usually in the bathroom, under the kitchen sink or in a utility room. If you don't know where yours is, now is a good time to find it and remember it. Closing it stops the flow and limits the damage.

If water is already on the floor, mop it up quickly with towels, a bucket or a wet vacuum. The faster the water is removed, the lower the risk of damaging the floor, furniture and your neighbours' ceiling. Move electrical appliances out of the flooded area and, if needed, switch off the relevant breaker in the fuse box — water and electricity are a dangerous combination.

Photograph the situation before you start cleaning up — the pictures can be important evidence for your insurer. Let your apartment association or neighbours know if the damage could spread to them. And of course, call our emergency crew — the sooner you call, the sooner we can help.

Pricing for emergency work

Our pricing for emergency work is transparent, and every cost is agreed before we start. The price of a callout depends on the time of day, the scope of the job and the materials required. A typical callout costs €60–125, plus materials and parts used. Between 21:00 and 24:00 a €30 out-of-hours surcharge applies.

If you're a regular client or an apartment association with a maintenance contract with us, preferential rates and faster response times apply. Private customers pay in cash; for companies and apartment associations we issue proper invoices with payment terms.

How does the process work?

Everything starts with your call or online enquiry. Our dispatcher listens to the problem, assesses how urgent it is, and sends the nearest available technician. In an emergency we head out immediately; for planned work we agree a time that suits you. The technician arrives with the equipment and spare parts needed to sort things out in a single visit wherever possible.

On site we run a first diagnosis, pin down the exact cause of the fault and propose the best solution. We agree the scope and price with you before starting, so you know exactly what you're paying for. Any extra materials or work are always confirmed separately before we proceed.

Once the job is finished we test the system, clean up after ourselves and issue a report. We give you practical advice on further care and, where useful, can offer a maintenance contract with regular preventive check-ups.

Why choose Toru SOS OÜ?

Toru SOS OÜ is a plumbing and pipework company with many years of experience across Tallinn and Harju County. Our team is made up of certified plumbers who resolve everyday maintenance jobs and the most stressful emergencies quickly and properly. Our goal is your peace of mind — you shouldn't have to worry about leaks, blockages or a broken heating system, because our specialists are always ready to help.

We work 24 hours a day, 7 days a week, including public holidays. Our emergency crew usually reaches you within Tallinn in 30–60 minutes. We only use certified materials and modern professional equipment, which guarantees quality and a long service life. Every job comes with a warranty and correct paperwork — for private customers, companies and apartment associations (KÜ) alike.

Our pricing is transparent and every cost is agreed before work begins. Callout within Tallinn is free between 08:00 and 22:00. Regular clients and apartment associations get preferential rates. Call +372 5822 4263 or leave a request — the consultation is always free.

  • 24/7 emergency service across Tallinn and Harju County
  • Certified plumbers and quality materials
  • Fast response — 30–60 minutes within Tallinn
  • Transparent pricing and a warranty on all work
  • We work with private customers, companies and apartment associations
  • Modern equipment and professional solutions

Service area — Tallinn and Harju County

We cover every district of Tallinn: Kesklinn, Lasnamäe, Mustamäe, Õismäe, Haabersti, Kristiine, Põhja-Tallinn, Pirita and Nõmme. We also serve all of Harju County: Maardu, Saue, Saku, Rae vald, Viimsi, Harku, Jõelähtme, Kiili, Keila, Kose, Paldiski and the surrounding municipalities. Outside Tallinn a travel charge applies, calculated by distance and agreed with you in advance.

We work with private houses, flats, commercial and industrial premises, as well as apartment associations. Every property matters to us and our approach is always tailored to the job.

Frequently asked questions (FAQ)

How fast can you get to me for an emergency callout?

Within Tallinn we usually arrive in 30–60 minutes. In more remote parts of Harju County the time depends on distance, but we always aim to respond as fast as possible.

Can I call the emergency crew at night or at weekends?

Yes, we work 24/7, including nights, weekends and public holidays. We take emergency calls at any time.

How much does an emergency callout cost?

An emergency callout starts from €60. The final price depends on the scope of work, time of day and materials needed. We agree all costs before starting.

Do you always carry the necessary spare parts?

Yes, our emergency vans are stocked with the most commonly needed parts — valves, fittings, seals, pipe. Most emergencies are fixed in a single visit.

Can you help if I don't know where my main water valve is?

Yes, over the phone we'll help you find the main valve and give you instructions until the technician arrives. This consultation is free.

Need this service?

Call us 24/7 or fill in the enquiry form – the consultation is free.

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